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Refund and Shipping
Policy

All fine art prints are made to order and professionally fulfilled.

 

 

Processing Time

 

  • Print-only orders are processed and dispatched within 1–3 business days.

  • You’ll receive a confirmation email with tracking details once your order is on the way.

 

 

Shipping Times (Estimates):

 

  • UK: 2–4 business days

  • EU: 5–7 business days

  • USA & Canada: 7–10 business days

  • Rest of World: 10–14 business days

 

Delivery times may vary slightly depending on your location and local customs processing.

 

 

Shipping Costs

 

Shipping is calculated at checkout based on your region. All orders are shipped using secure, carbon-neutral courier services.

 

 

Customs & Duties

 

Orders shipped outside the UK, EU, or USA may be subject to customs fees or import duties. These are the responsibility of the customer.

 

 

Refund & Returns Policy

 

Each print is carefully produced and packaged, but if there’s a problem with your order, we’ll make it right.

 

 

If Your Order Arrives Damaged or Gets Lost

 

Please contact us within 7 days of delivery if your print arrives damaged or is significantly delayed.

 

  • We will offer a free replacement or a refund, depending on the situation.

  • You may be asked to send a photo of the damage or return the item (at no cost to you).

 

 

Change of Mind

 

Because all prints are made to order, we cannot accept returns or offer refunds for change-of-mind purchases.

 

 

Need Help?

 

For questions about your order, email: contact@niyishonubi.co.uk

Please include your order number and a brief description of the issue.

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